Effective Date: 12/22/2024

Welcome to CommuniKitty! These Terms of Service govern your access to and use of our website, https://communikitty.com, including our WooCommerce store powered by Printify, as well as any content, features, and services provided on or through the site.

By accessing or using our website and store, you agree to comply with these terms. If you do not agree, please discontinue use of the website and store immediately. This policy is in addition to your statutory rights under applicable consumer laws.

1. General Terms

1.1 Acceptance of Terms

By accessing or using the website and store, you acknowledge that you have read, understood, and agree to these Terms of Service and our Privacy Policy.

1.2 Changes to Terms

We reserve the right to update or modify these terms at any time. Changes take effect immediately upon posting. Your continued use of the website or store after updates constitutes acceptance of the revised terms

2. Use of the Website and Store

2.1 Eligibility

  • You must be at least 13 years old to use this website and store.
  • If you are under 18 years old, you must have permission from a parent or legal guardian to use the website and make purchases. 

2.2 Prohibited Activities

You agree not to:

  • Use the website or store for illegal or unauthorized purposes.
  • Interfere with or disrupt website functionality, servers, or networks.
  • Post harmful, defamatory, obscene, or infringing content.
  • Attempt to gain unauthorized access to any portion of the site, store, or related systems.

2.3 Compliance with Laws

You are responsible for ensuring that your use of the site complies with all applicable local, state, and federal laws.

3. Products, Orders, and Payments

3.1 Product Information

  • All products listed in our WooCommerce store are produced and fulfilled through Printify, a third-party print-on-demand service.
  • Product descriptions and images are for reference purposes and may vary slightly due to production processes.

3.2 Pricing

  • Prices listed on our store are subject to change without notice.
  • Prices include free shipping within the United States. International shipping rates are calculated at checkout.

3.3 Payment Processing

  • Payments are processed securely through WooCommerce and its integrated payment gateways (e.g., Stripe, PayPal).
  • We do not store payment information—all transactions are handled by secure third-party processors.

4. Shipping and Fulfillment

4.1 Order Processing

  • All orders are made-to-order and processed within 2–7 business days before shipping.
  • Shipping timelines depend on the destination and product type. Full shipping details can be found in our Shipping Policy.

4.2 International Orders

  • We ship worldwide, but international orders may incur customs fees or import taxes, which are the responsibility of the customer.

4.3 Delivery Issues

  • We are not responsible for shipping delays caused by carriers, weather, or customs.
  • For lost or delayed shipments, please contact us at support@communikitty.com within 7 days of the expected delivery date.

5. Returns, Refunds, and Cancellations

5.1 Returns and Exchanges

  • Since all products are custom-made, we do not accept returns or exchanges for incorrect sizes, colors, or buyer’s remorse.
  • Please review sizing charts carefully before placing an order.

5.2 Defective or Damaged Items

If you receive a damaged, defective, or incorrect product, contact us at support@communikitty.com within 7 days of delivery with:

  • Your order number
  • Photos showing the issue

We will arrange for a replacement or refund as needed.

5.3 Cancellations

  • Orders cannot be canceled once they have entered production.
  • Contact us immediately if you need to request changes, and we’ll do our best to assist if production has not yet started.

For more details, refer to our Return Policy.

6. Content and Intellectual Property

6.1 Ownership

All content, images, logos, and designs on the site and store are owned by CommuniKitty or our suppliers. You may not copy, reproduce, or distribute this content without written permission.

6.2 User-Generated Content

If you submit comments, reviews, or feedback, you grant us a royalty-free license to use, reproduce, and distribute your content for marketing purposes.

7. Third-Party Services

7.1 Printify Fulfillment

Orders are fulfilled by Printify, a third-party print-on-demand provider. By placing an order through our store, you agree to Printify’s Terms of Service, which can be reviewed here.

We are not responsible for any issues, errors, or delays caused by Printify’s production or fulfillment processes. However, we will work with Printify to resolve any problems that arise with your order. (Clarified role in resolving issues)

Our site may include links to third-party websites or services for your convenience. However, we:

  • Do not control or endorse these third-party sites.
  • Are not responsible for their content, privacy practices, or terms of use.

We encourage you to review the privacy policies and terms of service of any third-party sites before providing personal information or making purchases. 

8. Disclaimers and Liability

8.1 No Warranties

Our website and store are provided “as-is” and “as-available” without warranties of any kind.

8.2 Limitation of Liability

We are not liable for indirect, incidental, or consequential damages, including:

  • Loss of profits, data, or goodwill.
  • Errors or interruptions in service.
  • Issues with third-party services like Printify or WooCommerce.

9. Indemnification

You agree to indemnify and hold harmless CommuniKitty, its owners, employees, and affiliates from any claims arising from:

  • Your use of the site or store.
  • Violations of these terms.
  • Content you submit or share.

10. Governing Law

These terms are governed by the laws of the State of California. Any disputes will be resolved in the courts located in Los Angeles County, California.

11. Miscellaneous

11.1 Entire Agreement

These Terms of Service, along with our Privacy Policy, Refunds & Returns Policy and Shipping Policy, form the complete agreement between you and CommuniKitty.

11.2 Waiver and Severability

Failure to enforce any provision does not waive our rights. If any provision is deemed invalid, the remaining terms remain in effect.

12. Contact Us

For questions or concerns, please contact us at:

📧 Email 

support@communikitty.com

📞 Phone

(415) 894-2462

📍 Address 

1180 Fernwood Pacific Drive, Topanga, CA 90290

Thank you for supporting CommuniKitty—where shopping helps save cats, one purr at a time! 🐾✨